Lesson n°4
STAFFING
A hotel’s success is chiefly based on the men and women who make up your team and who will ensure the success of your investment.
- Who will be managing the business and based on what criteria?
- What kind of management?
- Which skills are required?
- How can you make the notion of « Service » central to your business activity?
In order to answer these questions, it is important to understand that human resources and investments are two basic and interdependent notions!